When you are retired and bored, what do you do with all the time on your hand? Feed the birds? Play bingo? Babysit? You take spur of the moment trips to countries you have yet to visit, right? Ummm… yeah! So I booked a one-way, Economy Comfort class ticket to FIJI🇫🇯 two (2) months before my November departure. One week prior to my departure I received and took advantage of the Bula Bid Upgrade invitation for a Business Class ticket, selecting the lowest possible offer (of course). Well Golly Gee Willikers, my offer was accepted and a few days later I boarded an Airbus A350-900 for the 11-hour, non-stop voyage from Los Angeles International Airport (LAX) to Nadi International Airport (NAN). The A350 features two service cabins (Economy and Business) and approximately 330 seats, with a 1x2x1 configuration in Business Class and 3x3x3 configuration in Economy. Although my travel experience with Fiji Airlines was generally positive, the level of service provided in business class was not worth the amount paid (even with the substantial discount, courtesy of the Bula Bid Upgrade). As such, I will opt for an Economy class ticket when I return to Fiji (Winter 2024).
PROS ✅
- Inexpensive fares (several options, with varying amenities and privileges offered)
- Generous checked bag allowance (30kg for Economy Comfort fares and above)
- Seamless and efficient airport check-in; dedicated lanes for Business Class
- Courteous and professional departure counter agents at LAX and NAN
- Complimentary pre-departure access to one of two lounges at LAX
- Lavish, nutritious, and savory breakfast
- Complimentary Wi-Fi available onboard
- Meal and beverage service offered in both cabins
- Ample in-seat storage space in business class
- In-seat USB ports and power charging
- Amenity kit with body lotion, dental kit, ear plugs, eye masks, and socks provided to business class passengers (unable to confirm whether economy received the same)
CONS ❌
- Facial recognition scanning employed during the boarding processes (opt-out is possible)
- Business class seats were narrow and not as comfortable as I would like
- The lay flat mattress toppers were rather thin compared with that of other international airlines
- The level of service was not on par with the class of service; friendly staff, but not very attentive.
- The quality of the food served in business class, with the exception of breakfast, was less than stellar
✈️ Flight Experience Rating (On a scale of 1 – 10 miles, with 10 being excellent): Six and one-half (6.5) miles.